4.5
Rated 4.9 out of 5
109 user reviews
Excellent91%
Very good8%
Average1%
Poor0%
Terrible0%

Lemonade is a company with really good customer satisfaction. You don’t get a 4.9 user review rating by accident, and one of the things reviewers comment on is the speed with which Lemonade pays claims: 30% are handled straight away.

Not only are Lemonade B-corp certified, but one of the cool things about them and their claims process is that it can be done through their app. You just tap the ‘claims’ button and describe what happened – if your claim is instantly approved by Lemonade’s ingenious bot, Maya, it will be paid in three minutes. How easy is that?!

Getting your beloved pet covered through Lemonade also means helping to do a bit of good, too. The company donates to plenty of good causes throughout America – last year, they gave shelter and life-saving care to nearly 30,000 rescued animals.

FACT! Lemonade are top-rated by Supermoney and Clearsurance.

Founded in

2015

Employees

500+

Headquarters

New York

Petted Review

Lemonade gets a lot of points for speed – its AI software approves claims in minutes – and its simple plans are seen as good value. However, the plans are less comprehensive than some.

4.8
star star star star star
Read our full review

User Reviews

Lemonade
Rated 3 out of 5

Meh

My
3
-year-old
Corgi
in
Michigan
was insured by

It’s an okay insurance but it sucks having to pay the full amount at the visit and then having to be reimbursed at a later date. It feels pointless to have that coverage, when I need the coverage at the appointment. The reimbursement is nice, but its not convenient

Vanessa
September 20, 2022