Fetch 4.6
Rated 4.9 out of 5
104 user reviews
Excellent94%
Very good5%
Average1%
Poor0%
Terrible0%

Fetch was called Petplan for years until it was acquired by The Dodo – a very entertaining and life-affirming animal-focussed content hub. This happened in March 2022, so you’ll be forgiven for not knowing about the change.

This means that a plan with Fetch is backed by a huge amount of experience in the pet insurance industry. That plan will be one of two: dog or cat. What its plans cover isn’t customizable and there are no wellness add-ons, but there are plenty of variables when it comes to annual limits, deductibles and reimbursement levels.

Less common benefits include a lost pet advertisement scheme, boarding fees and vacation cancellation payments, plus there’s no upper age limit for your pet.

Waiting times for cover to kick in are on the long side and the lack of a wellness option will put some people off. But it seems to pay claims quickly and it provides it offers a 10% discount if you adopt a rescue pet from a shelter, if you’re an AARP member, if you’re a veteran or in active military service, are a vet or veterinary staff, or your pet is a licensed medical services pet (e.g. a therapy animal).

FACT! Of the 210 people who work at Fetch by The Dodo, 172 are pet parents

Founded in

2021

Employees

210

Headquarters

New York

Petted Review

The pet insurance company formerly known as Petplan has a comprehensive offering and some excellent discounts, but the waiting times and a lack of wellness cover weighs against it.

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Read our full review

User Reviews

Fetch
Rated 5 out of 5

Thank you!

My
13
-year-old
Pomeranian
in
California
was insured by

I was so worried about signing up my pup at a late age, I just want to make sure she’s cared for if her health declines. Fetch were amazing. They don’t have any upper age limits so they took my lovely lulu in with open arms. Thank you!!

Michael
July 27, 2022
Fetch
Rated 5 out of 5

Great experience

My
3
-year-old
Poodle
in
Illinois
was insured by

I’ve had a great experience with Fetch. They were so helpful when I first adopted my fur baby!!

Niya
July 14, 2022
Fetch
Rated 5 out of 5

Very quick to respond

My
2
-year-old
French bulldog
in
Iowa
was insured by

Fetch is always quick to respond to any questions I’ve had, the claims process is a breeze, even when the vet messes up the claim! I wish human and car insurance was this easy. They’re always so nice and I never have to dress contacting them.

Emile
July 14, 2022
Fetch
Rated 5 out of 5

Love it!

My
2
-year-old
Siberian Husky
in
Nebraska
was insured by

We switched our dog and cat over to Fetch from another insurance that kept raising our deductible beyond what we felt was reasonable.

Nina
July 14, 2022
Fetch
Rated 5 out of 5

Easy

My
2
-year-old
Labrador Retriever
in
Mississippi
was insured by

Love the ease of submitting claims online and the speedy payment payout process. Also love that they cover more than other pet insurance companies do. We have 2 other dogs on another plan and going to switch them over to Fetch now.

Layla
July 14, 2022