4.5
Rated 4.5 out of 5
34 user reviews
Excellent70%
Very good15%
Average9%
Poor3%
Terrible3%

MetLife has been selling life insurance since 1868, but moved into the pet insurance market in 2004 – and those 150+ years of experience really show. Its plans tick a lot of positive boxes, not least their flexibility and reliability, with plenty of adjustable financial options – including 50% to 100% reimbursement – and around eight out of 10 claims paid within 10 days.

It’s also an industry leader when it comes to waiting periods. Illnesses are a competitive 14 days, but accidents start at midnight on the day you take out your plan, which is as short a waiting period as you can hope to get.

MetLife has a heart, too, donating $500,000 to animal shelters in 2021. Other nice touches include discounts for members of the armed forces, first responders, and the staff and owners of animal care facilities.

FACT! MetLife as a whole has around 50,000 employees worldwide

Founded in

2004

Employees

60

Headquarters

Jeffersonville, IN

Petted Review

We like the financial options with MetLife and the super short accident waiting period. The reward scheme and Family Plan are unique benefits, too, but note the lack of a telehealth service.

4.6
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Read our full review

User Reviews

MetLife
Rated 5 out of 5

Really great service

My
8
-year-old
Pekingese
in
California
was insured by

My dog was attacked by another dog at the dog park and she needed emergency surgery. Met life were really great – so sympathetic and helpful on the phone. My claim was reimbursed in just a few days and Coco recovered a few weeks later. I would definitely recommend met life to anyone with a pet.

Pippa
November 29, 2022
MetLife
Rated 5 out of 5

My review on Met Life pet insurance

My
6
-year-old
Cocker Spaniel
in
California
was insured by

Very competitive prices if you ask me, and very good coverage. I chose high benefit with a low deductible and added preventative care on for an extra $30. It pays for itself if I counted up what I’d have spent in veterinary fees over the years.

Julia
November 24, 2022
MetLife
Rated 5 out of 5

Metlife look after my Bob!

My
12
-year-old
Mixed Breed Medium (23lb - 70lb)
in
California
was insured by

I can’t tell you the peace of mind it gives me to know that Bob is insured. He’s getting on a bit and I do worry about him.

Anjela
November 18, 2022
MetLife
Rated 4 out of 5

Happy enough

My
7
-year-old
Mixed Breed Large (over 70lb)
in
Colorado
was insured by

Been with Metlife for years and never had a problem with them. Haven’t had to make any claims thank the lord but the cover is good for what I pay. Happy staying with them for the forseeable.

Mick
November 10, 2022
MetLife
Rated 3 out of 5

Could be better….

My
1
-year-old
American Bulldog
in
Maine
was insured by

We have MetLife Pet insurance, which was offered through my boyfriends job, for our pets-2 cats, 2 dogs. The dogs have full coverage, the cats accidental. The site/app is a bit confusing and they take forever to process a claim but they make payment back to you pretty simple. Overall I’m glad we have it but I do wish the routine preventative care limit was higher (it’s $100). I also wish they had sent a packet in the mail explaining the plan we had so that it was easier to make sense of..

Molly
October 3, 2022