4.5
Rated 4.8 out of 5
118 user reviews
Excellent86%
Very good12%
Average2%
Poor0%
Terrible0%

Lemonade is a company with really good customer satisfaction. You don’t get a 4.9 user review rating by accident, and one of the things reviewers comment on is the speed with which Lemonade pays claims: 30% are handled straight away.

Not only are Lemonade B-corp certified, but one of the cool things about them and their claims process is that it can be done through their app. You just tap the ‘claims’ button and describe what happened – if your claim is instantly approved by Lemonade’s ingenious bot, Maya, it will be paid in three minutes. How easy is that?!

Getting your beloved pet covered through Lemonade also means helping to do a bit of good, too. The company donates to plenty of good causes throughout America – last year, they gave shelter and life-saving care to nearly 30,000 rescued animals.

FACT! Lemonade are top-rated by Supermoney and Clearsurance.

Founded in

2015

Employees

500+

Headquarters

New York

Petted Review

Lemonade gets a lot of points for speed – its AI software approves claims in minutes – and its simple plans are seen as good value. However, the plans are less comprehensive than some.

4.8
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Read our full review

User Reviews

Lemonade
Rated 4 out of 5

Great app!

My
2
-year-old
Mixed Breed Medium (23lb - 70lb)
in
Georgia
was insured by

I really like Lemonade! Their mobile app is super simple to use and just makes making a claim so much easier. The price does appear to increase annually, however I guess this is to be expected with any kind of insurance. I’m still pleased with my choice and would definitely recommend them.

Julia
November 10, 2022
Lemonade
Rated 4 out of 5

Great in a pinch

My
3
-year-old
German Shepherd
in
Texas
was insured by

When we found Sadie I didn’t think anything of getting Insurance. But she got into a fight with another dog and the ER vet bill was cushioned due to her insurance!! Reasonable priced! Multiple pet discounts too!!

Brea
October 28, 2022
Lemonade
Rated 4 out of 5

Good quality plans but takes a long time to reimburse

My
6
-year-old
Malamute Husky
in
Texas
was insured by

This insurance company has really helped my family cover a lot of unexpected vet visits the last (almost) 2 years I’ve had them. They offer pretty good coverage for pretty affordable rates, but it can take awhile for claims for accidents and illnesses to be finalized and reimbursement can take a pretty long time. That being said, I have all of my pets covered by lemonade and can afford the monthly payments pretty well on a low budget and have been able to hear back and get reimbursed for their coverages with little to no hassle (other than waiting). Overall, I’ve had a pretty good experience with lemonade and recommend them to all my friends who have pets 🙂 ❤️

Ciani
October 19, 2022
Lemonade
Rated 5 out of 5

Great value and peace of mind.

My
3
-year-old
Doberman Pinscher
in
Ohio
was insured by

I have used lemonade for several years and it has always been there for me and my pet. Lemonade offers fair prices and covers my vet visits. I am glad my pet and I have Lemonade… for life.

Matthew
October 17, 2022
Lemonade
Rated 5 out of 5

Great company

My
10
-year-old
Mixed Breed Medium (23lb - 70lb)
in
New Jersey
was insured by

Always so easy to process what I need and get questions answered quickly

Tiana
October 11, 2022