Figo has won some high praise for its pet insurance plans. It was rated 2021’s Best Pet Insurance by CNET, Best 100% Coverage that same year by Money, and Best Insurance and Tech 2017-’21 by Reviews.com. Their Pet Cloud app is super-simple to use and has lots of great features, like the ability to search for things like pet parks, hikes, and pet-friendly restaurants in your area.
Figo says that most claims are dealt with in 2.6 days or less, and they also have a way around the thorny issue of pre-existing conditions, which usually aren’t covered by pet insurance. Instead, if the condition is thought to be curable and your pet hasn’t shown any symptoms in the 12 months since their last treatment, your policy could cover it. There’s also 24/7 live vet chat – always a handy feature.
Founded in
2013Employees
75Headquarters
Chicago, ILPetted Review
We like Figo’s plans’ flexibility, ease of use and its social element, which allows pet parents to connect with each other. Be aware that deductible choices decrease as your pet ages.
User Reviews
Seems great!
I just took out pet insurance with Figo for my new pup. They seem great so far!
Figo
I’m fortunate in that I haven’t had to make a claim just yet but I chose Figo because they offered 100% reimbursement.
User Friendly Insurance for the Win!
We’ve had our dog Sammy insured by Figo for almost a year and so far so good! We had an incident that landed him in the animal hospital for a couple days, and the insurance alleviated much of the costs. Figo’s Pet Cloud system is also very user friendly. All you need to do to get your claims processed is upload your invoices, and as long as you have the necessary paperwork you get paid out quickly. Highly recommended!
Mostly frustrating
I have an older rescue dog (7 years) and figo has yet to cover any treatments for him. They always find a way to pull the tiniest detail from his medical records to prove a preexisting condition. Ex. Allergy shots aren’t covered bc he has had ear inflammation before. I only keep the insurance for the 24/7 live vet chat option.
No waiting on the phone for customer…
No waiting on the phone for customer service! Just submit everything through the app and you are done!
