4.7
Rated 4.4 out of 5
108 user reviews
Excellent81%
Very good6%
Average1%
Poor0%
Terrible12%

Trupanion launched in the US in 2008, having started in Canada. Their founder, Darryl Rawlings, first experienced the need for pet insurance as a teenager, when his family couldn’t afford a routine operation for their poodle, Mitzy. At just two years old, they lost her. 

As a company full of dog and cat lovers (with an office full of their furry friends), Trupanion has built up a reputation as a trusted pet insurance provider. Working with veterinarians, Trupanion designed a policy so that other pet parents wouldn’t have to go through what Darryl’s family did. In 2020, the company announced that they had insured over 500,000 pets in America, and paid out over $1 billion in claims. Here at Petted, we can vouch for their ease of use, speed of payment and compassion for your beloved pet first-hand. 

Trupanion can also, in some cases, pay your vet directly to avoid out-of-pocket expenses for you. 

FACT! As well as the US and Canada, Trupanion offers pet insurance in Puerto Rico

Founded in

2000

Employees

400+

Headquarters

Seattle, WA

Petted Review

If you like simplicity, you’ll like Trupanion with its single comprehensive plan. If you like to customize, you might not. Everyone will like that it provides 90% coverage from birth to 14 years old.

4.4
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Read our full review

User Reviews

Trupanion
Rated 1 out of 5

Rip off

My
0
-year-old
Rottweiler
in
Rhode Island
was insured by

Great experience and payouts but due to continued outrageous premium increases I will be dumping them soon. 22% increase in the last year! That is after I increased the deductible to $1000 so that I could afford the premiums of $49 a month. Now my premiums are $63 a month with $1000 deductible!! Crazy! And that is just for one dog

Terrie
June 17, 2022
Trupanion
Rated 1 out of 5

Trupanion is a pubicly traded company that is a business

My
0
-year-old
Australian Shepherd
in
Colorado
was insured by

Trupanion bases their monthly cost on the area you live in and the breed. No consideration for any personal health issues regarding your dog. I started with Trupanion when the dog was 6 months old to lock in a low rate. Luckily he has few health issues but Trupanion has raised his rate from $50 monthly to now $215 monthly even though the dog has no health issues other than a medication that he takes that costs less than $50/month. They are completely impersonal and care more about their business than the individual dog owners and the dogs personal medical issues. I have been lucky to have a healthy dog but unlucky to have chosen Trupanion due to them raising the monthly cost more than 430% since I started with this insurance company. I understand this is a publicly traded company that cares more about its shareholders than any personal consideration for you or your dog’s health. I have been totally ripped off by this company but have no other recourse other than to inform other pet owners to beware of this company that will more than quadruple your rates once you choose them to insure your pet.

Richard
June 1, 2022
Trupanion
Rated 1 out of 5

Cancelled after one year

My
0
-year-old
Rottweiler
in
Nevada
was insured by

After one year they are raising the rates 12% on a one year old puppy, hot happy.

Allen
May 20, 2022
Trupanion
Rated 1 out of 5

Save your money

My
4
-year-old
Rottweiler
in
Arkansas
was insured by

Put what you are going to give these people every month in an account for your pet, if you are giving it to them you are just throwing it away. They excluded basically everything as a pre existing condition and stole our money for several months before we tried to use it and were denied due to pre existing condition.

Jeff
May 15, 2022
Trupanion
Rated 1 out of 5

I insured my recently adopted dog

My
0
-year-old
Bulldog
in
California
was insured by

I insured my recently adopted dog with Trupanion. Prior to my adopting him, he had been treated for heartworm. He developed a crusty edge of ear issue which was easily treated by his vet with a salve . I submitted a claim with Trupanion towards his deductible. It was rejected as being part of his pre-existing heartworm issue. I disputed the finding because i saw no relationship with his edge of ear issue and prior heartworm issue. I never got a response to my dispute, even after following up. I cancelled the policy.

Bonnie
May 14, 2022