4.5
Rated 4.9 out of 5
109 user reviews
Excellent91%
Very good8%
Average1%
Poor0%
Terrible0%

Lemonade is a company with really good customer satisfaction. You don’t get a 4.9 user review rating by accident, and one of the things reviewers comment on is the speed with which Lemonade pays claims: 30% are handled straight away.

Not only are Lemonade B-corp certified, but one of the cool things about them and their claims process is that it can be done through their app. You just tap the ‘claims’ button and describe what happened – if your claim is instantly approved by Lemonade’s ingenious bot, Maya, it will be paid in three minutes. How easy is that?!

Getting your beloved pet covered through Lemonade also means helping to do a bit of good, too. The company donates to plenty of good causes throughout America – last year, they gave shelter and life-saving care to nearly 30,000 rescued animals.

FACT! Lemonade are top-rated by Supermoney and Clearsurance.

Founded in

2015

Employees

500+

Headquarters

New York

Petted Review

Lemonade gets a lot of points for speed – its AI software approves claims in minutes – and its simple plans are seen as good value. However, the plans are less comprehensive than some.

4.8
star star star star star
Read our full review

User Reviews

Lemonade
Rated 5 out of 5

Lemonade was there for us

My
3
-year-old
Russian Blue
in
Florida
was insured by

Lemonade really came through when my beloved cat Ella suffered acute kidney failure.and had emergency treatment. Sadly ,my cat didn’t make it but it was nice knowing we didn’t have to make medical decisions based on $$ because Lemonade was there for us.

Amelia
January 29, 2022
Lemonade
Rated 5 out of 5

I'd recommend them to any pet parent!

My
8
-year-old
Bulldog
in
California
was insured by

Our beloved dog Jasper suddenly developed juvenile cataracts., Lemonade supported us and submitting claims was an easy experience.. I’d recommend them to any pet parent!

Lily
January 29, 2022
Lemonade
Rated 4 out of 5

Pretty good

My
2
-year-old
Mixed Breed Large (over 70lb)
in
Texas
was insured by

Had a few issues with the app but maybe that’s my phone not Lemonade! Whenever I deal with them they are polite and quick to respond. I have no complaints.

Alan
January 12, 2022
Lemonade
Rated 5 out of 5

Lola is recovering

My
2
-year-old
Mixed Breed Medium (23lb - 70lb)
in
New York
was insured by

My dog Lola had to go in for a critical surgical operation after being bitten by another dog.. Lemonade was very good in helping us through that traumatizing event – for us as pet parents! The claim specialists were very friendly and knowledgeable and Lola is now in the road to full recovery.

Claire
January 12, 2022